In 2017 I purchased 2 multi-purpose sensors. Please feel free to contact us by clicking on menu then contact/help then report a problem. You can keep updating the app for the latest updates in the app and contact us for any queries anytime. We are glad that you like our app and we would like to inform you that we are working on adding many more use cases and devices to the new app. I will add the fifth star once I am able to fully integrate my smart home in the SmartThings app! Thank you SmartThings for continuing to work to improve your app and the customer experience. I just received a reply to this review as well which is also why I am adding a star to my review. ![]() They have also been very responsive and easy to contact for help. Tp Link Kasa app and Bond app integrations with those devices are working great! So, in short I believe SmartThings developers are working hard to improve the app integrations and experience which I really appreciate. Meross said and SmartThings confirmed that they are working to improve their integrations in the coming weeks so hopefully my issue of not being able to turn on device in SmartThings will be resolved soon. Hopefully this will change in the near future. They tried to help as best as they could but it appears that not many Smart Life app devices are currently compatible. SmartThings customer service were very easy to contact and where very kind and helpful. Update (8/1/20): Emailed and also called and spoke with someone at SmartThings to try to solve my issue with the device integrations. Much better but I am having issues with some app integrations.
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